Frequently Asked Questions

The timeline for starting a project varies based on its complexity and the preparation required. Permitted jobs generally take longer due to additional inspection phases. Before we finalize any contract, we’ll provide a preliminary Gantt Chart with our best estimate of the timeframe. 

If your budget allows, begin with the kitchen or bathrooms, as these updates offer the most value. Next, tackle the floors, and finish with painting to give everything a fresh look. 

Curb appeal is another key factor if no one comes inside. A consultation with Next Chapter can help determine the best place to start.

 Yes, we carry liability insurance and work with licensed trade contractors as needed. 

In Austin, generally, if your project involves major electrical, plumbing, or structural changes, we will likely need a permit. Permit requirements do vary if you are in the city of Austin or the surrounding areas. We will help you identify if you need a permit before construction begins.

There isn’t a specific season to avoid, though weather can impact certain aspects. Frozen ground or extremely cold temperatures can affect site work, and heavy winter rain may interfere with painting. 

Our standard working hours are Monday through Friday, 9:00 A.M. to 5:00 P.M. Depending on your specific needs, we can adjust the schedule to work for you. 

We can accommodate weekend work on a case-by-case basis, though we do value our family time and treat our employees like family. 

We view each project as a partnership and have detailed discussions about the scope of work. If something is outlined in the scope, it’s covered. If not, it will be considered a change order. We won’t charge for anything not agreed upon and we do not do work that you don't approve of first.